[Resolved]  Crio.do — Consumer Complaint Against Crio.do Unfair Practices and Refund Issue

Address: 175 & 176, Bannerghatta Main Road Dollars Colony Bengaluru, Karnataka 560076 India
Website: www.crio.do

Respected Sir/Madam,

I am writing to formally lodge a consumer complaint against Crio.do regarding unfair business practices and refusal to provide a refund despite genuine hardships.

Complaint Details:
Name: Ramesh S.
Program Enrolled: Full stack fellowship course
Date of Enrollment: Aug 2024
Amount Paid: 18000
Mode of Payment: EMI (Paid for 3 months)
Issue Summary:
Lack of Transparency: Crio.do never clearly communicated their no-refund policy before enrollment. If I had been informed, I would have reconsidered joining.
Personal & Financial Hardship:
My mother recently passed away, and my father is struggling with alcohol addiction.
My PAN card and bank account have been frozen due to legal issues.
I am unable to pay my home rent and manage my daily expenses.
Vardhan Finance is continuously demanding EMI payments despite my financial crisis.
Minimal Course Usage: I attended only three classes before realizing I could not continue due to my circumstances.
Repeated Requests Ignored: Despite multiple emails and follow-ups, Crio.do refuses to offer a refund, deferment, or any financial relief.
Request for Resolution:
Given my severe financial distress, I request the following actions:

A full or partial refund of the fees paid.
If a refund is not possible, deferment or an alternative solution to ease my financial burden.
A review of Crio.do’s misleading policies to prevent such issues for future students.
Supporting Evidence:
I am attaching the following documents as proof:
✅ Payment receipts for EMI paid
✅ Email communications with Crio.do
✅ Messages from Vardhan Finance demanding payment
✅ Proof of financial hardship (if available)

I kindly request the consumer forum to take necessary action against Crio.do for their unfair practices. I hope for a swift resolution to this matter.

Thank you for your support.

Sincerely,
Ramesh S.
[protected]
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Mar 20, 2025
Complaint marked as Resolved 
Dear RAMESH- -S, You recently had a conversation with one of our Technical Expert & it seems that your issue is being resolved. Query details: 274880 Note: If your query is still unresolved, Please continue the conversation by replying directly to this email. Have a different query? Connect with Technical expert on chat. Here is the link - : https://www.crio.do/learn/home/?chatWindow=open Sincerely, Crio Team
Mar 20, 2025
Updated by Ramesh Selvm
Dear RAMESH- -S,

You recently had a conversation with one of our Technical Expert & it seems that your issue is being resolved.

Query details: 274880

Note: If your query is still unresolved, Please continue the conversation by replying directly to this email.

Have a different query? Connect with Technical expert on chat.

Here is the link - : https://www.crio.do/learn/home/?chatWindow=open

Sincerely,

Crio Team
 
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    175 & 176, Bannerghatta Main Road Dollars Colony Bengaluru, Karnataka 560076 India
    India
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