[Resolved]  Crizal — crizal prevencia

Website:www.essilorindia.com/products/crizal/crizal-prevencia

I bought crizal prevencia after looking out it's features, i paid huge amount to buy since i had been suffering from serious headache after using digital devices but instead of cure, headache increased after wearing this. I saw to another doctor he gave me new prescription with negotiable change said to try i tried with ordinary lenses problem resolved, i thought it could be because of wrong prescription i got from previous doctor again i switched to crizal prevencia but the same thing happened headache eyestrain burning increased instead, i left out crizal n continuing with ordinary lenses. Two times i paid big amount for gaining headache eyestrain eye watering.
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Jul 21, 2018
Complaint marked as Resolved 
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Crizal customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Crizal Customer Care's response
Dear Sir,

Thanks for reaching out to Essilor.
Kindly check with your optician regarding the issue and revert.
We also request you to share the authenticity card of the product and invoice copy of your optician and doctor's prescription for our reference and verification at [protected]@essilorindia.com.

Best regards,
Team Essilor
Complaint comments 

Comments

I purchased Crizal glass in Jan. 2018. Overall it is good but from last two months i found one minor scratch and smudge on left glass. Whenever I clean, scratch automatically hides. But in the sunlight it becomes more obstactive.What should I do to get rid of that. It is very expensive glass. Please give me a valid solution.

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