[Resolved]  Crizal — Transparent linings on the crizal UV lens it

Address:Pimpalner, tal. Sakri, Dist. Dhule

Hello Essilor India,
i recently purchased crizal uv 1.56 with blue filter, everything seems okay, but I noticed one thing, when the lens fogs up normally there's crizal uv fog id appears but behalf of there is many another linings appears on the lens like transparent scratches but only when it fogs up, i can also see them without fog in any bright reflection, they doesn't looks like typical scratches, it looks like coatings is unevenly done, don't know what is the problem. I hope you will help me with this regard, do the needful.
Thank you.
Attaching true photos of the glasses.
+3 photos
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Jan 26, 2022
Complaint marked as Resolved 
Crizal customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2021
Crizal Customer Care's response
Dear Kaustubh Marathe,

This is further to your query.Please note that Crizal Lens are scratch resistant and not scratch proof thus we would request to kindly check with your optician on this issue.

In parallel please also mail us the authenticity card and invoice copy received while purchase to cross verify at our end.

Warm Regards,
Team Essilor
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