[Resolved] Crizal — crizal prevencia glass | |
Hi team I have purchased crizal prevencia glass 6 months ago and now i noticed lots of scratches on my glass and when i purchased it says it’s scratch resistant and sludge resistance but seems it’s false promises done by crizal/essilor company. Also when i move out from ac it has huge amount of fog on it and it takes 5-10 minutes to clear. Also the coating seems to be defected. Please replace my glasses as soon as possible. You are cheating your customer by way of doing false promises. Please resolve this asap. Thanks Was this information helpful? | |
Oct 8, 2018 Complaint marked as Resolved Crizal customer support has been notified about the posted complaint. Verified Support Sep 04, 2018 Crizal Customer Care's response Dear Sir, Thanks for reaching out to Essilor. Kindly check with your optician regarding the issue and revert. We also request you to share the authenticity card of the product and invoice copy of your optician at [protected]@essilorindia.com for our reference and verification. Best regards, Team Essilor | |
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