[Resolved] Crizal — I'm complaining about my lenses I.e crizal forte uv airwear

Abhishek584

from Ludhiana, Punjab

Address:

Ludhiana, Punjab

It's been 7 months i bought your company glass lenses i.e Crizal forte uv airwear.The one thing that pursuaded me to buy this lense was that this lense would provide HD quality view and it won't resist any fog on its lenses.Undoublty it provided me the clearest view but now the major problem i'm facing is "The Fog"on my lenses.It takes lot of time to get off fog from the lenses.Since it was a very expensive glass lense, it wasn't expecting such kind of thing.

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Aug 19, 2018

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

Crizal Customer Care's response Dear Sir,

Thanks for reaching out to Essilor. Crizal lenses provides the best clarity.

Crizal forte UV Airwear offer superior antireflective property along with UV protection ( Both Front and back surface UV protection ). On top o[censored]V protection & Antireflection, Crizal FUV also provides additional features of Smudge resistant, Water repellent and Dust repellent. Crizal FUV lenses has S R Booster that enhances the scratch resistance power of Crizal FUV lenses making them 50% more scratch resistant than standard Crizal lenses. Airwear which is a polycarbonate lens along with crizal forte UV resists breakage of the lens. But these lenses are not fog resistant. Kindly ask for optifog lenses inorder to have the fog resistant feature.

To locate a leading optician for your requirement, please visit https://www.essilorindia.com/store-locator.