[Resolved] Crizal — Not getting product

Dr.pankaj01

Address:

Chittorgarh Rajasthan

My name is pankaj kumar soni
I have ordered 2 sunglasses from crizalstore.myshopify.com on 24 march 2021.
Order no. #3168
Even I haven't get any message about order dispatch.
Look into this matter as soon as possible
If the site not governed by you make it close and if you are the owner of the site then delivere my sunglasses.

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Aug 5, 2021

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

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Comments

Crizal Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Dr.Pankaj,

we will check for the action that we can take for using our brand name. However their operations is independent from ours thus we cannot help in refund on their behalf.

Crizal lenses are sold at most leading optical stores. Kindly visit any leading opticians for your requirement. To locate a leading optician please visit https://www.essilorindia.com/store-locator.

Best Regards
Team Essilor.