[Resolved] Crizal — poor glasses

swagati

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411007
Website:	www.essilorusa.com

I have purchased crizal glasses Worth of rs.10k i.e.10 thousands . within a month the glass has break down.its a very poor quality glass if it break down even not undergo any harm or fall.the Glass came up with a guarantee of 1 yr.still the shopkeeper not accepting.company should take care of this.please see to that.i want replacement with Good quality

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Nov 17, 2018

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Crizal Customer Care's response Dear Sir,

Thanks for reaching out to Essilor.

Kindly check with your optician regarding the issue and revert.

We also request you to share the authenticity card of the product and invoice copy of your optician at our [protected]@essilorindia.com for our reference and verification.

Best regards,
Team Essilor

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Comments

John Suter

I purchased crizal coating for my glasses a few days ago. I can't see as clearly as I could with my other glasses without the coating. I thought that maybe my eyes just needed to adjust to them but don't seem to be getting any better but it's only been a few days. Not sure what to do. Have most of the problem with distances and at night.