Crizal — Poor product and poor customer service

Address:

EYE CARE OPTICALS, Opposite Bank Of Baroda,Saket Vihar More, Anisabad, Patna.

Dear Sir,
We have purchased your company lense vide PID: RX[protected] Dated 28/03/22. From few months I am facing glass problems, regarding this I had contacted the shopkeeper as well where I have purchased my spectacle. He said that the UV coating of the lense had got damaged and refused to take any responsibility and said that it's company's problem. It's so surprising that world class reputaded lense brand is providing poor quality of lenses to their customers. Please advise us what can I do regarding this complaint ? Either you replace my lense or then I'll have to take some legal actions.