[Resolved]  Crizal — poor service from crizal product glass-essilor crizal uv buy one get one free

Address:

West patel nagar, New Delhi, Delhi, 110008

I bought a spectacle along with crizal lens in one of cleardekho outlet in west patel nagar on dated 13th of september. On that day there was an offer on crizal uv lense i. E of buy one get one free as i wanted to go with brands i was quite happy that i will get two pair of lense but the aftermath is much different the next day when i went to the outlet to collect my spec i got suprised as he told me that the other lense u will get only when you provide us a frame. As on that time i have no current frame and not willing to buy one i asked them to hold it for few days i will come back with my frames in few day. Now when i get back with my frames after a month they are saying your offer is not valid now. But in my invoice it's clearly mentioned that i bought the lens with offer i. E buy one get one free. I really do feel cheated and need justice. My invoice is attached