[Resolved] Crizal — reflection of eye

prasad5454

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560079

I have recently purchased crizal prvencia lenses. The problem is, my own eyes are reflected in the lenses, which obstructs my vision. It often makes to check my lenses for any smudges which do not exists. The problem is more pronounced when i am in library which is fully illuminated, so more clearly i can see my own eyes in the lenses. Due to the color of protective coating the reflection is more enriched.
Please help me out of this problem.

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Jul 19, 2018

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Crizal Customer Care's response Dear Sir,

Thanks for reaching out to Essilor.Kindly check with your optician regarding the issue and revert.

We also request you to share the authenticity card of the product and invoice copy of your optician at [protected]@essilorindia.com for our reference and verification.

Best regards,
Team Essilor

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Comments

Manishapanchal

from Mumbai, Maharashtra

I have purchased crizal prevencia glasses around Week back. I am having positive number. I am facing so much blue light reflection everytime.
Plus biggest problem im facing is while using it for Computer work it is causing me big headache & some irritation in my eyes.

While purchasing supplier told me that it will be very helpful for people who are having more work in computer.
I am not at all satisfied with crizal prevencia.

Please help how can I replace this prevencia to lower one with 6 features.