[Resolved] Crizal — substandard quality of eyeglass

sunilb dwivedi

from Karur, Tamil Nadu

Address:	Karur, Tamil Nadu, 639 002
Website:	www.essilorindia.com

I have taken an eye glass from divya optics, somusundaram eye hospital, karur tn, pertaining to the order no. 3203 dated 12.01.2018. With in the span of 25 days one glass (Left side) become blair and can not see properly through. On complaint to the doctor he started barking and not even willing to check the same saying that only for 20 days guaranty is there (This wan never informed me at the time of sold), also roughly talked with me. Now after spending so much money i do not no where i have to go and complaint. Please help us.

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Mar 28, 2018

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Crizal Customer Care's response Dear Sir,

Thanks for reaching out to Essilor.

We request you to share the authenticity card of the product and invoice copy of your optician at [protected]@essilorindia.com to assist you better.

Best regards,
Team Essilor