[Resolved] Crizal — Sunglasses

manojrohra

Address:

Store Address: Shop No.78, Swamy Vivekananda Rd, near MTNL Exchange, Malad West, Mumbai, Maharashtra 400064

I have ordered a sunglasses from https://crizalstore.myshopify.com. My payment has been deducted but still there is no update received of my product as in how many days I am going to get it.

This is the message I have received from the website.

https://crizalstore.myshopify.com/[protected]/orders/726d6b9243f5b16f1e12f31f074...⇄

Please do call me on [protected] - Neeraj Thakur

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Aug 11, 2021

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2021

Crizal Customer Care's response Dear Mr. Manojrohra,

We regret the inconvenience caused to you.

We will check for the action that we can take for using our brand name. However their operations are independent from ours.

Crizal lenses are sold at most leading optical stores. Kindly visit any leading opticians for your requirement. To locate a leading optician please visit https://www.essilorindia.com/store-locator.

Best Regards
Team Essilor.