[Resolved]  Croma — 0 % Customer satisfaction by croma store

Address:Mumbai City, Maharashtra, 400053
Website:www.croma.com

I have buy morphy richard mw con2lcg item code-173448 invoice no - slf02a[protected] on 01/11/2016 and the delivery was on 04/11/2016. the croma store has taken the full payment by me on 01/11/2016 and given me the bill.
But suddenly the store person call me on 03/11/2016 and told me that they could not deliver the product unit tomorrow, and told me please come and check for other model we could not deliver the product it is out of stock after taking the order now the are telling me it is out of stock.
I have complaint one time on customer care number complaint no sr[protected] and till this moment there is no response.
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May 30, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Nov 05, 2016
Updated by ajinkyavaidya
Don't buy any product from croma
Third class poor service.
Nov 15, 2016
Updated by ajinkyavaidya
Complaint still pending no product recive till today
Poor service
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

I am Naveen Jha from Faridabad, Haryana. i have purchase chroma washing machine which is in warranty. its spin is not working and i complaint 5 times to customer care in last one month but there is no reply from company.

Kindly do the needful.

Regards
Naveen Jha
Croma Customer Care's response, Apr 23, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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