[Resolved] Croma — 5% Cashback on Axis Bank Cards | |||
In the month of Feb 2015 I had made a total shopping of INR 72, 933.05 on Croma store in Gurgaon Sohna Road. The sales executive had promised a flat 5% cash back on Axis bank cards. Now today when more than 2 months have passed and I did not receive any cashback, on raising a complaint they want me to settle with just INR 2500 whereas I should be getting INR 3, 647. It's like simply stealing Rs 1147 from a customer. I'd like to raise this to the appropriate forum and also make all other prospective customers be aware of such false promises. The store should pay the complete cashback as promised. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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