[Resolved] Croma — a. c. installation and service not on time

Mondkarpinky

from Mumbai, Maharashtra

Address:

400067

Hi,
I have not received proper service from your croma store, kandivali west. While booking the air conditioner on 22nd of may, 2018; it was the concern persons commitment that the ac will get installed by the next day. But, on top of it what i received was wrong compressor.
I ain't got any technicians call. And from today that is 24th of may, 2018 time 5:28 i haven't received any call or msg from the store. And the store person doesn't have any manner to talk to the customer.
I'm not liking this cromas service.
Thanks.

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Aug 7, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.