[Resolved] Croma — AC is not working past 1.5 month | |||
HI I fed with follow up with croma guys. my AC is not working past 1 month but after long follow up they had repaired but after 1 week accorded same problem and called to croma service center (their representative) but dosen't responce. they just give assurances but dose not the work as per commitments. if you don't give best service then don't gave fake assurances. Regards, Sachin Chavan [protected] [protected]@kplusa.net Address K+A DESIGN STUDIO 365 / F, Laxmi Nivas, Second Floor, Behind Saidham Mandir, Near Imperial Tociz, Lamington Road, Grant Road (East), Mumbai - 04 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Hi,
Thanks for your prompt response.
Neverthless, your representative (Mr. Angad Gond) visited on 02 June (Tuseday) and tell us that, The AC need to carry with them (Croma) for servicing purpose at service center and he assuared that croma representive will come and carry the same next day. but not yet any representative has been visit the same for carry the same.
I don't understand, why your team is not responding without follow up by us. how many time should i do reminders and do your responsibility of work.
Anticipating your reply on priority. Treat those things URGENT.
Regards,
Sachin Chavan
Thanks for your prompt response.
Neverthless, your representative (Mr. Angad Gond) visited on 02 June (Tuseday) and tell us that, The AC need to carry with them (Croma) for servicing purpose at service center and he assuared that croma representive will come and carry the same next day. but not yet any representative has been visit the same for carry the same.
I don't understand, why your team is not responding without follow up by us. how many time should i do reminders and do your responsibility of work.
Anticipating your reply on priority. Treat those things URGENT.
Regards,
Sachin Chavan
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