[Resolved]  Croma — Air conditioned

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased 2 CROMA window Air conditioners from Croma retail outlet at Aditya Mall, Indirapuram a year back.

Soon after 4 months of installation, one of the air conditioners stop cooling. When I can called the customer care dept. to send the engineer, I wd told that my A/c has an extended warranty which expires somewhere in June 2016 so its better I should call the technician in the month of April- May, since winters have started and it would be of no use.
I agreed to the same.
By the end of March 2016 my second air conditioner has also stop giving the cooling effect. ( Now I understand why my friends were against CROMA products, 3rd class products.
Its been more than 15 days I am calling the customer care CROMA to send the engineer and atelast check the error in both the A/c ...but everytime I have been given a new complaint number and nobody is arriving to even check the same. ...I don't know how long they will take to get it rectified...
Pathetic statff, Pathetic people, and pathetic products...I would strongly suggest one should never buy the CROMA producst their after sale servise is ZERO...