Croma — Air Conditioner 1.5 T Star, Inverter

Address:

mumbai

I have purchased One PANASONIC SPLIT AC, 1.5 T/ INVERTER / 4 STAR from CROMA Store in CITY CENTER SECTOR - 32 NOIDA on 10/6/23. The offer is based on buyback / return of my old Hitachi AC. Removal old AC is important as the new AC is to be placed at the same location.

I am trying to contact the person who sold nd made billing, but he is not attending to my calls and is non responsive. Name of the person from CROMA is Mr. Nikhil and the mobile number given is [protected]..
I am terribly dis-satisfied with the service and response of CROMS which is highly unethical and not confirming to TATA'S philosophy o f treating its customer.

Its my resolution not to enter or buy anything from CROMS in future.

I would also request to inform me the complaint escalation matrix of CROMA.

(Subhash m uley) / [protected]