Croma — Amount not refunded after returning product

One of the worst shopping experiences with croma online.
I purchased a product online & returned it, but until now they did not refund.
it has been over a month.
Invoice:SLE024EC7713107, Purchased on:[protected]
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Croma customer support has been notified about the posted complaint.
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Hello, this is not the experience we would want you to have. We will certainly look into this on priority and get back to you shortly with an update.
Hello, as per the update from our team the refund has been processed from our end with reference number: rf4b3c5dc35a448049 and it should reflect in your source account within 5 to 7 working days.

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