[Resolved] Croma — complaint regarding furnishing a good report | |||
This is to inform you that I have purchased a cell phone from your retail shop in Linking Road, Bandra. The sales man pounches at the point of entry at the retail shop . It seems as if they have not seen a customer in life time . Please see the CCTV Also after approval of the product and making the bill the sales chew the customers brains for taking an insurance for one year. In spite of informing the sales man that I was not interested in the insurance, the said person almost brain washed me till I left the stores. Then late evening I have received I received a call from a phone number [protected] at 21.18 hours threatening me to give a a good rating for the store since the concerned store has a good reputation . I did not take the name of the person since I was in a ceremony and there comotion in the area Honestly your employees do not leave the customer after the purchase also. For your reference my invoice no SLA[protected] Dated 9th Aug 2018 from Croma Linking Road Branch near KFc Bandra Link Square Mall Kindly intiate an imediate action towards the store. Since I am leaving the country on Saturday the 11th Aug 2018 for a business tour please call me if you need any clarification Regards Wilson Crasto [protected] Was this information helpful? | |||
May 28, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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