[Resolved] Croma — Croma 347 FF Refrigerator | |||
I purchased croma ref/ff 347 lt. Via invoice no sla[protected]. I was assured by the sales staff & sales manager that croma is a tata brand & there was no need to worry for buying croma brand product. I regret to inform that after mere 47 days i faced great inconvenience & harrasment in the above product. There was no cooling in the refrigerator on 10/11/2020 & i had to give complaint for the same.The complain was resolved by the technician on 11/11/2020. However the same problem has reoccurred again on 17/11/2020 & there is insufficient cooling in the fridge . I would like to mention that i have purchased a new fridge for hassle free & continued performance .I am unable to use the fridge anymore & the same would have to be replaced by croma or full refund has to be given . I am keeping emergency medicines in the fridge which have to be kept at the required temperature & cannot face problem in the same . Kindly ensure that there is no further harassment to me in this regard . Thanks & regards mayank kumar bubna [protected] Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Dec 11, 2020 Croma Customer Care's response As per the update received from the concern teams, the product has been refunded. Hence, kindly close the case.
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Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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