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Croma

Croma — Croma AC installation is delayed

Address:Croma Phoenix Mall Chennai

I ordered a Croma Portable AC on May 21, 2023 at Croma Phoenix Mall Chennai. Since they didn’t have the stock, they delivered to me from Pune on Thursday May 25, 2023.
Then after delivery, I didn’t receive any calls from Croma for installation. There is no use in calling Croma customer care since they are creating just requests and asking me to wait for 48 hours and after 48 hours they are closing the request without proper reason.
Invoice: SLEA2349888
Order Id: CH[protected]
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Comments

Hi Prabhakar, we're sorry to hear about the unpleasant experience regarding the installation. We have highlighted this issue to our concerned team, and we will get back to you with an update soon. We appreciate your patience and understanding in the interim.
Reply
Hello Prabhakar, as per the update, we understand that the installation of the product has been completed. Please feel free to reach out to us for any further assistance. 
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