[Resolved]  Croma — Croma AC water leakage 4 months old

Address:411028
Website:Consumercomplaints.in

The AC was purchased in march its not even 5 months and it has already been repaired 8 times ... 4 technicians from croma said tht its a defective piece and needs to be replaced... today i went to croma coz they wud not reply to the calls ... and i was told that replacement is not possible.. i took a video and posted it on social media thinking that croma would have some shame and resolve it ... but they have still not helped me.. please look into this
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Aug 12, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Worst experience worst staff ...same issue with me ...pagal kutta kata thanks yaha see ac liya
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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