[Resolved]  Croma — croma delivered defective sony party speaker costing rs.53999

Address:

Thane, Maharashtra, 401106

Bought sony party speaker from croma bhy branch. At the time of delivery on 9th dec, on checking the system it was found that it was not functioning properly and so i requested the croma sales person (To take the speaker back but he refused saying that it was a setting problem which the sony tech person would visit within 24hrs to check and give a demo explanation. But it is over 9 days that nobody has bothered. We have been following up with the croma sales person on the mobile number through which he called us. Also a complaint was lodge twice but the complaint number was given only on the 2nd call of 15th dec. (Rsr[protected]). The service of croma is bad... Their only target is to sell and deliver product which are not working. I want a refund... And money back. Service is bad. At the time of buying sales person promise one thing and on complaining the customer service denies. She said that there is no demo for this product sold... How can it be... We are buying a system costing rs.53999