[Resolved] Croma — croma fraud for refund | |
I had few gift cards for Croma so thought to order Redmi 9I. generally, i avoid ordering from such sites but because of the gift cards, I preferred it. While placing the order due to some website backend issue my order placed without the gift card. I canceled the order immediately and called even customer care to look for a refund. As per customer care, I would have got a refund in seven working days. It's been 1 month now I didn't get my refund, I am calling them every day and get the same answer that our backend team will inform you. Order no:[protected] Product Id: 229557 Price: 9903 Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jan 07, 2021 Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com and share your registered mobile number along with registered email ID, they will assist you with the resolution of your concerns.
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