[Resolved]  Croma — croma gift cards issue

I have brought six Croma Gift Cards online worth rupees total for 8500/- in the year 2019.

The first order was placed in the Jan 20th 2019 for rupees 5000/- and subsequently I have ordered gift cards for the remaining amount i.e 3500/-

Denominations and Cards Value are below:-
1 card worth rupees[protected], 3 cards with rupees[protected] and 2 cards worth rupees 1000/-(2000)
Total worth of 8500/-

on Jan 1 2020 I checked the validity of the cards in the croma website and I was shocked to see 3 cards are expired before the 12 months validity period

Expired cards and denominations
1 Card with 5000/- and 2 cards worth rupees 500/-
Total rupees 6000 worth croma gift cards were expired.I have visited the croma store in Kamkya Bangalore but the issue is not resolved.
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Feb 11, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Croma Customer Care's response
Greetings From Croma, I request you to kindly share you registered contact number and invoice details so that I can assist you further. Or you can reach out to our customer care team on[protected] or write an email at [protected]@croma.com.
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