[Resolved] Croma — Croma Power Bank, Modei - CRXT 4102, Sl. No.CRXT [protected] | |||||
I purchased one Croma Power Bank in September 2016, from Croma Store, Erramanzil, Hyderabad, while I was there during my tour programme. After returning to my home at Assam, I tried to use the product but I was disappointed to note that the product was not working. I went on charging the product day and night long and found that, it was never fully charged. Even than, I connected my mobile to it for the purpose of charging and nothing was done. It is painful to note the non performance of a brand new product from a renowned company like yours. Are the quality control measures actually works in the company? However I need immediate replacement of the product. Was this information helpful? | |||||
May 25, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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