[Resolved] Croma — croma privilege card unable to extend

SainathRagi

from Mumbai, Maharashtra

Address:

Hyderabad, Telangana, 500084

Dear team,
I have a croma previlege card received as corporate gifting which is going to expire today ie on 27/09/2019. The amount is 13000. It was huge and i was planning to buy oneplus tv which is not yet being sold by your store. Earlier i bought oneplus7 from your store but i did not remember that i had this gift card and i placed the order with my credit card. When i aproached the store for its extension, they are unable to extend its validity as i received this as corporate gifting. Can you please help on this issue? If you can help me by extending the validity of my card, i will have time to decide in some item and purchase it.
Thank you.

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May 27, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

sureshahmedabad

from Ahmedabad, Gujarat

Croma, Dev Arc Mall, Ahmedabad Inv No.Invoice No:SLA[protected], dtd.[protected]. Mob. [protected]. washing machine not delivered yet even after 3 days. Very disappointing. Raised complaint in their customer support No.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.