| Address: | www.croma.com | | Website: | www.croma.com |
Invoice:SLEC384419 Purchased on:[protected]
VOLTAS INV/AC 1.5T 183V MDAZQ 4ADJ 3S
Instalation date : 28 Feb 23
There was a slight water leakage starting from 28th march onwards followed by a full blown water leakage on 6th April.
1st complain lodged: voltas complaint no [protected]
Technician came fixed the leakage. 10 15 min after the technician left the ac falls off its support and hangs from the pipes. image attached below. technician comes back and fixes it.
since the falling incident the ac has had multiple cooling issues as well as water leakage issues. that keep reoccuring a day or 2 after it has been repaired.
28 april 23 SR ID :BOF280423FS00799
6th may SR ID :BOF060523FS02909
9th may SR ID :BOF090523FS02559
13 may SR ID :C[protected] request for return/ refund)
SR ID :BOF160523FS00934
videos are not getting attached below. can be emailed if needed. drive link below.
https://drive.google.com/drive/folders/1kfvs2I5m_Z7MqDqPO1UiLcS_3dHoWxpN?usp=sha...⇄
Croma refuses to replace the clearly defective ac which the Voltas ac technicians also say they do not know why the leak keeps reoccurring. What am i to do with an ac that keeps leaking everytime and i have to give multiple complaints. this is causing so much mental stress! They refuse to return it saying its out of return period. its barely a few months old !
Was this information helpful? | 
Post your Comment