[Resolved]  Croma — CROMA sale to customer display piece.

Address:Chennai, Tamil Nadu

Item Code : 152181 Item Description : Croma S/W Maker 1sl CRK6061 Amount : 750.00 Invoice No.: SLF02A[protected] I have purchased S/W Maker, item serial number - 1sl CRK6061, the amount of Rs. 750.00/- on 31st May 2014 at Croma Velachery Chennai center. At the time I had a worst experience with CROMA shop. I have seen the above model at that shop and I like to purchase but sales person told me that product demo model only available, we don't have a fresh model.I requested to sales person please check at your store room but he said not available, after that I have checked with your person, when will expecting the same model stock, he said no sir, this model now stopped, so I disappointed at this time. I have no other option so I looked up to next model, all next type of models are available only Rs.1500/- and above rates so I am not able to go for higher purchase because I am budgeted person. That time I am stuck… so I have purchased the same basic demo model only. Please let me know one thing how come sale demo model (Old) to customer, peoples are know very well the same demo model how many customers handled and checked whether the S/W maker it will workout or not. If you don’t have a fresh pecice, CROMA have not suppose to sale and don't keep it in demo places. The bill copy in the above attached for your reference. Please give me clarity on this. i always believe only TATA products but here CROMA brand is 0% worth value.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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