[Resolved] Croma — Croma split ac 1.5 ton

vinigargca

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh, 201001

Stop making fool to the customers, If this company can not handle the customer complaints related to after sale service then why did you enter in the market.

I have raised a Service request regarding Gas Filling and service of my 1.5 tonn Croma spilit AC as on 07.05.2016.

I got a message as on 09.05.2016 from Croma care that my service request SR[protected] has been closed although i did not get any call or message of their technician regarding my service request.

And when i contact the Croma centre to complaint this issue as on 09.05.2016 they assure me that the technician will contact me within next 24 hours but it didn't happened.

Now today i.e on 11.05.2016, i further made a call to Croma care for complaining this matter they again said that their technician will surely contact to me within next 24 hours and raised a service request for the same again.

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May 29, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.