[Resolved] Croma — Croma washing machine not rectified more than 6 months now

Sharon Jaison

Aug 9, 2021

Address:

Pheniox Market City Mall Whitefield

I would like to put complain against Croma for not providing service to my washing machine which is less than 2 year old and very much under warranty. Its been more than 6 months now that its been leaking from the drum and still i haven't heard anything form Croma.

After multiple complain, finally i got a call from someone and said that your washing machine cannot be rectified and that we will give 9 k instead for you to buy a new one. I clearly denied the offer and since then i haven't heard from them after that.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 27, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.