Croma — Croma W/M TL 6 kg CRAW1300 Under Extended Warranty

Croma — Croma W/M TL 6 kg CRAW1300 Under Extended Warranty

P Pryank Shukla from Gurgaon, Haryana Jan 23, 2023 Jan 25, 2023 This thread was updated on Jan 25, 2023

Product repair with reference number (DEL150123EW00140), I have raised same query to your toll free number as i am getting error E2 and my washing machine not working properly, Your assigned engineer visited 2 time and suspect parts issue connector which short sensor during close door Currently he made short by pasted tape which is dangerous as per safety point of view because spin motor continue moving if door open, And suggest to use which is very condemnable because he doesn't care about human safety . Was this information helpful? No (0) Yes (0)
Croma customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related Croma reviews

View all 3221 Croma Reviews

Comments

Croma Customer Care

from Mumbai, Maharashtra

Jan 25, 2023

Verified Support

Hello Pryank, we have made a note of your concern and service request number. We will get this checked and get back to you with an update at the earliest.

Croma Customer Care

from Mumbai, Maharashtra

Jan 25, 2023

Verified Support

Hi Pryank, we believe our team has gotten in touch with you and informed you that the repair will be on a chargeable basis since the parts damaged are not covered under warranty. We request you to kindly cooperate with us in this matter so we can resolve your concern at the earliest.