[Resolved] Croma — customer helpline number is horrible | |||||
Croma has horrible customer care helpline number. I am trying to call since 2 days. They just say we will transfer your call. But no one picks up on other end. Plus even after visiting store i get a damaged product then i better buy from amazon. Plus after arrival it was damaged so i told delivery boy he said man will come from company and you talk with him. So in utter confusing i called custome care service but no response. No one picks up. Bsnl or sbi have better service helpline. I use to vouch for their products. But i am highly disappointed this time. Was this information helpful? | |||||
Aug 13, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||||
Comments
Third class Customer care... My first day of ac at the time of installation.. I feel cheated by this company... Customer service manager (mr Sandeep) dont know how to speak with Customer, he even dont want to hear infact used irritating communication with me. If I would know that these types of employees croma have hired, i definately wont purchase your Ac...You peoples may be good in sales but your customer support is worst in customer Behavior.
I have purchased 4 Ac's from pacific mall Sahibabad... Its very very sad, Mr Sandeep badly destroyed my excitement of new croma ac... I will never recommend croma ac to any one...
Thanks and Regards
Deepak
[protected]
[protected]
I have purchased 4 Ac's from pacific mall Sahibabad... Its very very sad, Mr Sandeep badly destroyed my excitement of new croma ac... I will never recommend croma ac to any one...
Thanks and Regards
Deepak
[protected]
[protected]
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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Thanks and Regards
Deepak
[protected]
[protected]