[Resolved] Croma — Delayed Delivery, No tracking available | |
I have placed an order for iphone 12 pro 256 Silver and a back cover, which was supposed to be delivered today i.e. 16 Oct but i have not received my phone. Customer support has no idea about my package and there is no tracking available on website as well for the delay. I have just received the back cover but not the iPhone. Horrible customer experience with such a high value product. This could be my last product from Croma. Please check the order id and get it delivered asap before this goes as an article in social media. Order ID:[protected] Was this information helpful? | |
Dec 2, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 29, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
3221
Pending
408
Resolved
2285
View all 3221 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Post your Comment