Croma — Delivered Defective television : Requires replacement

Croma — Delivered Defective television : Requires replacement

S Shashi6588 from new delhi, Delhi Nov 2, 2023 Nov 3, 2023 This thread was updated on Nov 3, 2023

Dear Team I have bought a television from Croma Moti Nagar Outlet, but it is not working properly. Regarding the same, I have a complaint the same day for screen flickering in outlet. After that, the technician visited and checked the television and he was given a resolution that it was an untested product that would be replaced. So still, this product has not changed. Dear team, I will not keep this untested product, which needs repair in the initial days, so please return the product ASAP. I have raised the complaint, but without any resolution, it has been closed. Why? Was this information helpful? No (0) Yes (1)
Croma customer support has been notified about the posted complaint. Verified Support Nov 03, 2023 Croma Customer Care's response Dear Shashi, we request that you reach out to our customer care team at [protected] or send an email to [protected]@croma.com. Alternatively, you can also visit the Croma outlet near you. They will assist you with the resolution of your concerns.
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