[Resolved] Croma — Delivery is not done on said date 30/03/2021 | |||
We have purchase orient cooler(40L) from croma Wakad (Pune) last day (29/03/2021).we have been told that delivery will be done on next day(30/03/2021). On delivery date we are trying to call customer care about delivery & we get false commitment that delivery will happen before 9 PM. still 10.30 PM we are waiting still no delivery. We have asked delivery boy which we got his number from customer care, he said I don't have your delivery. We constantly getting information from customer care by your product is shipped from store & it's on the way, but it never reached to us. We are really frusteted with the way we got information from croma and still our product is not delivered. So we decided to cancel the product if it not delivered today (30/03/2021) For cancellation croma is solely responsible. We make sure that we never buy any product from croma in future. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 26, 2021 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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