[Resolved] Croma — Delivery not done for samsung galaxy phone bought in sale | |
I ordered my samsung galaxy fe 5g phone from croma on 4th October with Order ID:[protected] and it was mentioned that your order will be delivered by 5th october, On 5th October I got the message that your order is delayed and it will now be delivered on 6th October, 2021. On 6th October I received a call from croma to wait for 24-48 hrs for your order to get delivered but it's 8th October today and the order still shows ARRIVING BY 6th October and it's not even shipped till now. Croma is making fool of people by providing zip delivery(same day delivery) now and I am sitting without my delivery since 4 days, they dont even want to change my delivery to store pickup nor are they replying the status of what's going on. Attached is the screenshot taken on 8th october, 2021 for reference.
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Nov 20, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 13, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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