[Resolved]  Croma — EGV Refund

I ordered Apple usb C to 3.5mm dongle on 22Jan and returned it to Croma for refund. I received an sms that 355 has been refunded back to my card, however I paid 500 using a gift voucher. Twitter team says the same voucher will be revalidated but i deleted the sms in after I purchased the dongle on 22 as the GV was redeemed. Now I don't have the number or pin to re use if the refund will be done to the same GV. It would be better if you can send me a new GV worth 500 or you can send the same GV that I used for payment, you might have the number and oin with you.
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May 6, 2024
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2024
Croma Customer Care's response
Hello there, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.
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