[Resolved]  Croma — Extended Service

Address:Araria, Bihar, 854318

I purchase a croma washing machine, and also buy extended warranty service for four years. now my washing machine not working properly.
i called so many time in Customer care and open service request (SR[protected] ) but there is no response, i called again n again for repairing my washing machine. now they told me there is no service in my area.
even when i was purchase the product they did not tell me the limitation of service.

So please do the needful..
Was this information helpful?
No (0)
Yes (0)
May 26, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Washing machines motor does not operate. Purchase date on 11oct 16.invoice no.slf02a[protected]. my contact no.[protected].Do the on priority.
Croma Customer Care's response, Apr 23, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3217
    Pending
    456
    Resolved
    2236
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information