[Resolved] Croma Extended Warranty — NO PROPER SERVICE FOR EXTENDED WARRANTY | |||
My Invoice No.SLF02A[protected], Dt. 09/02/2013, purchased from CROMA, Hyderabad a Split A.C., Brand Voltas, Model: Platina, Product Code: 170647 and Extended Warranty Code: 172866. In the month of March 2014, A.C. was not working with contacting so many higher authorities of Voltas, Croma and Infinit1 Retail Ltd. got repaired the A.C. do not think to get the work done by call center no way. Again I am held up with smart staff of TATA Call center, having A.C. is not cooling and the remote is also not working with just wasting time with no response and dying in this summer, because this time in Hyderabad summer weather extended in rainy season also, there is no rain. It is proved that TATAT's can not handle extended warranty, this is just machine for making money, I humbly request the higher authorities to cancel my extended warranty contract and refund my money, and relieve me from, making so many calls, wasting so many precious man hours, etc. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
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As per our records, your complaint is already registered with us on 03.10.2014 with the ticket number ( SR[protected] ). We are working towards resolving your concern at the earliest.
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Team Croma