[Resolved] Croma — Faculty apple airpod sold, need refund | |
I have purchased apple airpods from chroma janakpuri on 24th aug (8:30 pm),. The product was not ok. It works like a fake product that your executive sells on the name of chroma. We paid more than 14000. On 29th we went to get it replaced, the executive said, go to the apple showroom. We are not accountable to that. Chroma doesn't care for complaints. Do as many complaints as you can. Why would we go to apple service, it is the responsibility of chroma to replace the product. There are consumer rights & forums too. The reliance digital is far better than the chroma people. I need either a refund or replacement. Kindly take action against the executive named vicky who abused me. I will be filing a case against you n the executive too. the manager is not supportive. They should learn some manners. Ruthless staff. I hope the complaint section don't work like that Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns
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