[Resolved] Croma — Fake croma.com services

Ravindra Bhure

from Mumbai, Maharashtra

Address:	400710
Website:	croma.com

Please find the below booking no. the order was done on 26th and with in 48 hours the consignment needs to be provided by the store where as after visit to the respective store I found that the product was not available in stock.
IF product is not in stock how come the same was reflecting in on the Website of croma.com and the website is accepting the new order/payments from the customers.

Order No.[protected] order delivery is store delivery.

It seams that the croma is trying to cheat the customers by accepting the orders and blocking the customers as so that the will not go with other vendors available in the market.

+1 photos

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May 24, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.