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Croma

Croma — Force sale warranty and price fluctuation

Address:kolkata saltlake A286 west bengal - 700091
Website:croma.com

I have purchased a samsung washing machine from Croma in Saltlake sector V Kolkata on 05.08.2023 vide invoice no. SLRS 3943045 at the time of purchase the sales executive told us that the price of the product is RS.18900 and he told us he is giving discount on the extended warranty which costs around rs. 2200 but after payment when I received invoice I notice tat the product was on discount which the executive didnot even inform us and forced sale us the warranty and after a week I noticed that the price of the product has decreases to 17500, highly Disappointed by this kind of behaviour from staff and this if straight out fraud with the customer.
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Comments

Hello Ankita, as we have reviewed your complaint, we understand that our relevant team contacted you to address your concern and provided you with the necessary information with regard to your purchase and the discount details. We hope that you are satisfied with the resolution provided. If you require any further assistance, please reach out to us.
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Hello Ankita, as we have reviewed your complaint, we understand that our relevant team contacted you to address your concern and provided you with the necessary information with regard to your purchase and the discount details. We hope that you are satisfied with the resolution provided. If you require any further assistance, please reach out to us.
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