[Resolved]  Croma — Free KIT with elica chimney was not delivered

Hello Team,

On 19th Oct, I purchased elica chimney model : WD HAC Touch BF 60. KIT is coming free with this model. But not delivered with chimney. This offer clearly mentioned at croma site. Link : https://www.croma.com/elica-1200-m-hr-60cm-wall-mount-chimney-touch-control-wd-hac-touch-bf-60-black-/p/218...
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Dec 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Oct 22, 2021
Updated by Devanshu lumar
Croma 's (sector 12, gurgaon)staff/managers are refusing to deliver missing installation KIT. Even after providing all evidences.

I have already Registered complaint regarding the same. Complaint No. Is SR[protected]
Verified Support
Oct 29, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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