[Resolved] Croma — Full HD Led TV

Tejindersinghtur

from Roha, Gujarat

Address:

411020

I have paid Rs 58480 by RTGS on 28/10/2016. I was given to understand that the LG 49 inch smart full HD LED TV would be delivered within 24 hours. Today 3/11/2016 I have still not received my TV. I have contacted the store as well as toll free number, I have been given to understand that the TV is out of stock hence it will take 4/5 days days more. I HAVE BEEN CHEATED BY CROMA AUNDH PUNE, I SHOULD BE GIVEN MY PRODUCT IMMEDIATELY AS WELL AS PAY PENAL INTEREST. TEJINDER SINGH TUR([protected]/[protected])

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May 27, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Ray Dopaishi

from Pune, Maharashtra

I have had the same issue and the same reasoning -- TV is out of stock, but for a completely different model. It seems that the Aundh branch displays a lot of "out of stock" items.

Croma Customer Care's response, Apr 23, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.