[Resolved] Croma — Getting Irritating call from Croma Delivery boy to pickup the Product hence there is no pending Pickup from My End.

[Resolved] Croma — Getting Irritating call from Croma Delivery boy to pickup the Product hence there is no pending Pickup from My End.

R Rahul_Parmar May 26, 2023 May 28, 2023 This thread was updated on May 28, 2023

My last order Pickup done and Refund Also Done. No pending Pickup and Delivery Showing in My Neu app and croma account you can check it now. After 7-8 days of this i am Getting calll at 8.20 Pm that i coming to collect Pick-up also don't have any idea about product and order no to Delivery boy... When i have asked details then they Manager sir has said me to Pickup the product and I don't know about any order and products details... What is this?.. There is No pending Pickup or Replacement or Return in My account...you can check it. Why delivery partner call me to harrass and force me to visit the my Home.. Check contact Details from which Number call i have Received after Operation hours . Contact Number : ‪+[protected]‬ Name : Arbaaz badhash (Telling That Calling from Croma i am coming to ur home to collect the pickup) Please do the needful otherwise I have to go through legal action against croma and Both. Very Worst Experience with Croma and your Team, Totally Disappointed with Very Unorganised System of Croma. Was this information helpful? No (0) Yes (0)
Jun 28, 2023 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support May 28, 2023 Croma Customer Care's response Hello Rahul, this is not the experience we would have liked you to have. We request you to reach out to our customer care team at [protected] or write an email to [protected]@croma.com. They will assist you with the resolution of your concerns.
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