Croma — Harassment to senior citizens buying Voltas refrigerator from Croma

Address:

Croma online website

Y[protected]
We buy products from a good brand for better services and quick resolution but not for harrassment. But my senior citizen parents are tortured by croma team . It was an online purchase from Croma on Nov 6, 2022. The product was delivered and installed on Nov 8. But the product vegetable tray was broken. We requested for the replacement of the tray or product but nothing is done till now. My parents are on insulin and they can't survive without refrigerator. After 30 phone calls and numerous e-mails no proper response is received by the Croma team.