[Resolved]  Croma — hdfc card purchase cash offer not credited yet

Invoice no sla[protected], time stamp:[protected]:49:54
Item code 207378
We have been informed on the date of purchase that the cash back applicable on hdfc cards payment.
Kindly look into the matter that till the said card account has not been credited the cash back offered. Nfiniti retail limited trading as croma

Tax invoice

Bhopal-db mall-a192

Lower ground floor
Call us on : [protected]
Gstin : 23aaccv1726h2zl
Customer region : madhya pradesh-23
Customer gst : na

Invoice no: sla[protected] time stamp: [protected]:49:54

Till no: 1 created by: suraj uike

Customer
Name: ankit gupta
[00]c-002 tower 3prbhatam hights raisen road gopal nagar bhoap oriyantl colleg sonagiri

Products:
Item code item description tax code qty. Rate amount
207378 lg w/m tl 6.5kg t7581nddlg slv yy/yu 1.0000 20790.00 19750.50
Hsn/sac :8450, installation required : y, demo required : y

Delivery type : home delivery, delivery date and time:[protected]:00:00

190401 croma qc promo card 2015 zx/zx 1.0000 0.01 0.01
Hsn/sac :998599, installation required : n, demo required : n

Delivery type : self pickup, delivery date and time:[protected]:00:00

Total amount.: 19750.51
Payment:
Type name number authorized amount
Card payment r santhi / 7670 19750.51
Total amount paid: 19750.51

Tax summary:
Tax type tax code tax rate total amount tax amount
Cgst yu 9.00 19750.50 1506.39
Sgst yy 9.00 19750.50 1506.39
Cgst zx 0.00 0.01 0.00
Sgst zx 0.00 0.01 0.00
Total tax amount: 3012.78
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Feb 15, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Croma Customer Care's response
Hi Shanti, thank you for sharing the details, we will coordinate with the concerned team regarding this issue and update.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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