Croma — HISENSE AC order id[protected]

Purchased Hisense ac from croma.com order id[protected] and it was delivered on 9th august 2022. I had purchased the ac through no cost emi and I was told I will receive interest cashback within 90 days of product delivery. It’s been more than 120 days yet I have not received the interest cashback. Kindly process the interest cashback into my original payment method at the earliest